TrashLab | Waste Hauler CRM, Dispatch & Billing Software
Frontier Technology for the Waste Industry
- 15% Increase in revenue
- 3x Faster payments with automation
- 5 gal Of fuel saved per truck per day
- 20 hrs/wk Saved per rep on customer service
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TrashLab combines your billing, operations and customer communications in one place.
Our Features
One System for Every Hauler and Facility
No need for separate tools. TrashLab gives you everything you need to run a waste business in one place.
AI Order Taker
Every call gets answered and written up as an order request, ready to confirm in one click.
Order request: Haul-E · call 2:14
Client: Harbor Roofing
Service: 30yd Roll-off · Delivery
Details:
- 745 Secaucus Rd, Jersey City, NJ 07307
- Thu, Oct 29 · 7–9 AM
- Submitted by Haul-E
Call & Text Center
Dispatch
Driver App
Billing & Payments
Customer Portal & Online Ordering
Scale
Reporting
Accounting Integration
Dispatch
See every truck and stop on one board. Routes are sequenced for drive time, and status comes straight from the cab.
- Truck 12 · Luis M.
- 7:30 AM
- Delivery·20yd
- 1514 Kennedy Blvd, Union City, NJ 07087
- Completed
- 9:10 AM
- Swap·30yd
- 745 Secaucus Rd, Jersey City, NJ 07307
- Completed
- 10:40 AM
- Dump & Return·40yd
- 1718 Willow Ave, Weehawken, NJ 07086
- In Progress
- 7:30 AM
Billing & Payments
Weight overages and extra rental days go on the invoice automatically, and auto-pay collects the balance.
- Invoice #1057 Harbor Roofing
- 30 Yard Roll-off · Haul Fee: $425.00
- Weight Overage: 1.84t over the 2t limit at $68/t: $125.12
- Extra Rental Day: 2 days past the 7-day allowance: $20.00
- Fuel Surcharge: 8% of haul: $34.00
Total: $604.12
Auto-pay successful · Nov 2 Paid
Customer Portal & Online Ordering
Customers order service and pay invoices online, and your team confirms each new order.
- Online order
- Client: Dana Whitfield
- Service: 20yd Roll-off · Delivery
- Details:
- 18 Linden St, Bayonne, NJ 07002
- Mon, Nov 2 · 8–10 AM
- Paid online
Scale
Weights come straight from the scale, and each ticket bills by material and weight.
- Ticket #48213 [Inbound]
- Account: Harbor Roofing
- Vehicle: Truck 12
- Material: Construction Debris
- Gross: 33,460 lb
- Tare: 24,280 lb
- Net: 4.59 t
- Cost: $312.12 at $68/t Completed
Reporting
Ask a question about orders, customers or payments, and get a report back.
- Query: Which customers have the largest open balances?
Accounting Integration
Invoices and payments sync to QuickBooks, so your books match TrashLab.
- Invoice #1057 Harbor Roofing
- (same details as above)
Synced to QuickBooks · Nov 2 Paid
Meet Haul-E
- AI Communications: Calls and texts to orders
- AI Vision: Overflow caught on camera
- AI Dispatcher: Routes built for you
- AI Reporting: Answers from your data
Give Haul-E the call. It’ll take it from there.
Haul-E answers every call and writes it up as an order request your team confirms in one click.
Frequently Asked Questions
- What makes TrashLab different?
- What does onboarding look like?
- What integrations do you provide?
- What types of operators do you serve?