Privacy Policy

This is how TrashLab collects and processes your data in our web and mobile systems.

Last Updated: May 15th, 2024

TrashLab Software, Inc. ("TrashLab," "we," "us," or "our") provides this Privacy Policy to our website and mobile app visitors and customers to help you understand how we collect, use, process, and share your personal information, and to help you understand and exercise your privacy rights.

1. Scope and Updates to This Privacy Policy

This Privacy Policy applies to personal information processed by us, including on our websites, mobile applications, and other online or offline offerings. To make this Privacy Policy easier to read, our websites, mobile applications, and other offerings are collectively called the "Services."

This Privacy Policy does not apply to any of the personal information that we process on behalf of our customers through their use of our Services ("Customer Data"). Our customers' respective privacy policies govern their collection and use of Customer Data.

WE MAY REVISE THIS PRIVACY POLICY FROM TIME TO TIME IN OUR SOLE DISCRETION.

2. Personal Information We Collect

The categories of personal information we collect depend on how you interact with us, our Services, and the requirements of applicable law. We collect information that you provide to us, information we obtain automatically when you use our Services, and information from other sources such as third-party services and organizations, as described below.

A. Personal Information You Provide to Us Directly

1. Account Creation: We may collect personal information when you create an account, such as name, email address, username, profile picture, etc.
2. Purchases: We may collect personal information related to your purchases, including payment information.
3. Your Communications with Us: Personal information such as email address, phone number, or mailing address when you request information.
4. Surveys: We may collect personal information in connection with surveys you participate in.
5. Interactive Features: Information submitted through interactive features (e.g., forums, chat).
6. Sweepstakes or Contests: Personal information for contests.
7. Conferences and Events: Personal information collected during events.
8. Job Applications: Information provided for job applications.

B. Personal Information Collected Automatically

1. Automatic Collection of Personal Information: Information such as your IP address, user settings, browser/device information, and usage analytics.
2. Crash Reports: Information related to device crash reports.
3. Location Information: Precise location information in connection with your use of our Services.
4. Cookie Policy: We may use cookies and other technologies to collect information.

C. Analytics

We may use Technologies and third-party tools to process analytics information on our Services. Some analytics partners include:

• Google Analytics

D. Social Media Platforms

Our Services may contain social media buttons that may collect personal information.

E. Personal Information Collected from Other Sources

We may obtain personal information from third-party services and organizations.

3. How We Use Your Personal Information

We use your personal information for a variety of business purposes, including:

1. Provide Our Services: Managing accounts, providing access, answering requests for support, processing payments.
2. Administrative Purposes: Pursuing legitimate interests, measuring engagement, improving services, ensuring compliance with legal obligations.
3. Marketing and Advertising: Tailoring and providing content and advertisements.
4. With Your Consent
5. Other Purposes: As requested by you or permitted by law.

4. How We Disclose Your Personal Information

We disclose personal information to third parties for various business purposes, including:

• Service Providers: IT support, payment processing, customer service.
• Business Partners: To provide requested products/services.
• Affiliates: Administrative purposes.
• Advertising Partners: For personalized advertising.
• APIs/SDKs.

5. Your Privacy Choices and Rights

Your privacy choices about personal information are determined by applicable law:

• Unsubscribe from emails.
• Opt-out from text messages.
• Opt-out from push notifications.
• Request access to your personal information.
• Request correction or deletion of personal information.

6. Security of Your Information

We take steps to treat your information securely. However, we cannot guarantee complete security.

7. Retention of Personal Information

We store personal information as described in this Privacy Policy for as long as necessary to fulfill its purpose.

8. Supplemental Notice for California Residents

California residents may request a list of third parties to whom we have disclosed personal information for direct marketing purposes.

9. Supplemental Notice for Nevada Residents

Nevada residents have the right to opt-out of the sale of certain personal information.

10. Children's Information

The Services are not directed to children under 13. We do not knowingly collect personal information from children.

11. Other Provisions

Third-party services may reference or link to our Services. We are not responsible for the privacy practices of such services.

12. Contact Us

If you have any questions about our privacy practices or this Privacy Policy, please contact us at: general@trashlab.io